The Differences Between Processes and Procedures

Ever found yourself scratching your head over the terms, Processes and Procedures? Trust me, you’re not alone. These two words often get thrown around like confetti, but they’re not interchangeable. 

Let’s break it down, shall we?

Here’s a quick table to break down the differences between Processes and Procedures.

DefinitionA series of actions aimed at achieving a goalStep-by-step instructions to perform a task
FlexibilityMore flexible, allows for variationsRigid, must be followed exactly
ScopeBroad, can span across departments or systemsNarrow, usually confined to a specific role or task
OutcomeAchieving a business objective or KPICompletion of a specific task
DeliverablesFlowcharts, diagrams, descriptive textsManuals, checklists, or detailed guides
Who Uses ItManagers, executives, cross-functional teamsFront-line employees, technical staff
ExampleSoftware Development Life Cycle (SDLC)Code review checklist for a software update
Processes VS Procedures

So the next time you’re in a meeting, and someone says, Let’s improve the process, you’ll know they’re talking big picture.

But if they say, We need to update the procedure, you’ll know it’s time to get into the nitty-gritty details. 🎯

I hope this clears things up! 

Feel free to share this post with anyone who needs a quick refresher. 

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Cheers! 🚀  

Published by veronicaaphillip

Founder | Documentation Engineer | Business Process Coach | Certified Sr. Technical Writer

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