Technical Writing

Technical writing experts communicate complex concepts with clarity and precision

Make it Easy to Buy From You! Level-Up Your Game!

I specialize in meticulous Software Documentation, intuitive Help Systems and efficient Workflows

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Testimonials

Brandon Turner
Founder, Proceduresheets.com
USA

Veronica is a rock-star Technical Writer and excellent at what she does!

Shashi Hodge
CEO, RTO Advice Group
Melbourne, Australia

Thanks, Veronica! These Security Officer Policies look really great!! They are well-written and very thorough. Thank you.

Katherine Houghton,
Co-founder & Research Director at ILUMIVU, USA

Veronica is great! She did everything we needed – clearly and concisely described how our software works and added appropriate screenshots to the manuals. I would certainly hire her again!

AI-Enhanced Technical Writing: Revolutionizing IT & SaaS Documentation for the Future

Create content with AI Chat Bots in mind

Creating AI-friendly software documentation by offering a seamless blend of human-like interaction and machine efficiency. I structure and format content to be easily digestible for AI chatbots and AI assistants, ensuring it can be efficiently chunked and summarized by advanced language models.

Losing Sales? Let’s Fix That! Up your onboarding game – It’s easier than you think!

Turn those lost opportunities into big wins! Losing sales can be a real bummer, right? With my easy, super-engaging onboarding process, you can turn things around in a snap. Imagine an onboarding experience so smooth and hassle-free that your customers can’t help but stick around. Ready to up your onboarding game?

Save time, money and resources by empowering users to solve their own problems

A smarter way of problem-solving, where empowerment and efficiency go hand in hand. This self-service model enables independence and skill development and streamlines your core processes. Instead of waiting for assistance, users can find solutions at their own pace, on their own schedule.

Who I Help

Companies that hire freelance technical writers

Product/project managers launching a product or service

Engineers and developers needing end-user documentation

Managers responsible for processes and policies

Small businesses losing sales to the competition

Startups struggling to keep up with high customer demands

What I Deliver

Efficient Help systems

Navigating software should feel like a breeze, not a puzzle!
Redefining user support by creating dynamic, intuitive help systems tailor-made for your business.
I dive into a world where help is always just a click away, and user satisfaction is the norm, not the exception.

comprehensive end-user documentation

Your product’s success story starts with clarity and engagement.
Without a plan, creating new product documentation can be chaotic.
Even the most talented individuals make mistakes that could negatively impact the business, causing you to waste time, go over budget, or lose your target audience.

Streamlined Business Processes

In this fast-paced world, efficiency is key! Enhancing workflows and operational efficiency.
I dive deep into your business processes, identifying bottlenecks, and implementing smart, clear strategies that streamline every aspect of your core operation.
From simplifying complex procedures to ensuring consistency across departments, your business will run like a well-oiled machine.

SHOP NOW

Are your front-line support workers overwhelmed? Do you want to get fewer help calls, support emails and chat?

Are you frustrated with keeping up with constant documentation changes in addition to all your other tasks?

Do you have a headache from spending long hours documenting your processes and procedures?

Are you stuck with relying on your employees’ memories to train recruits and keep your processes running? (business continuity)

ProTech Write & Edit Inc.