Information Design

Do you need to clarify your messaging for consistency?

The secret to well-written documentation, and producing useful information that your customers want to read, is focused preparation.

You can trust that you are in good hands.

Consider the advantages

  • Accurate Content — Consistent message
  • Manage the user experience
  • Fewer demands on your resources
  • Reduce development costs
  • Bring new employees up to speed fast — Business Continuity
  • Peace of mind. Be confident in the quality of content that you use to engage your audience
  • Grow your business

Your target audience expects all your documentation and branding materials to have a professional and consistent look and feel

Information design is a collaborative effort! We will do the following so you don’t have to:

  • Interview subject matter experts (SMEs) such as software developers, engineers, and project managers
  • Analyze your technical specification documents and mock-ups
  • Apply documentation best practices, industry-specific and regulatory standards

Topic-based writing

Single-source publishing

We use structured XML or DITA authoring to reuse content – we write once and publish in multiple formats.

Our team will update your existing templates or migrate them from one authoring tool to another.

Bring us in at the beginning of your content development project. We will help you determine what type of documentation you need, create a comprehensive documentation plan, and set up a content roadmap.

Does your company have a Style Guide? A style guide helps you maintain a consistent writing style by following documented writing standards and guidelines. We will help you create or enhance your in-house style guide to speed up content creation and improve your messaging clarity and consistency.

Marina Pantcheva,
Project Manager at RWS Moravia IT

Czech Republic

Veronica, I’d like to thank you for all the great work you did to improve our website. Thank you also for your patience in the beginning; it was not easy to get this project going, and I am happy that you stayed with us and brought it to an end.
Good luck in all your future endeavors!

Rating: 5 out of 5.
Tony Leigh
Topa Technologies (UK) Ltd.
London, England

Excellent work; many thanks for your help, Veronica! I hope we can do more work in the future.

Rating: 5 out of 5.
Shashi Hodge
Managing Director and CEO, RTO Advice Group
melbourne, Australia

Thanks, Veronica! These Security Officer Policies look really great!! They are well written and very thorough. Thank you.

Rating: 5 out of 5.

Contact

  • welcome@veronicaphillip.com
  • (416) 333 4901

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