FAQ

 

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FAQ

Table of Contents

What services do you provide?
Do you accept RUSH jobs?
What are your hours?
How long does it take to complete a project?
How much do you charge?
Do you require any payment upfront?
How do you collect payment?
Do you provide free consultations?
Do you offer revisions?
What if I want to change or add services after you start the project?
How will you deliver the finished product?
Do you use contracts or agreements?
Do you provide samples of your work?
Is this all you do?
What is your location?
How long have you been working remotely?
Have more questions?

What services do you provide?
Writing, editing and content management. For a detailed list, please see the Services page.

Do you accept RUSH jobs?
Yes

What are your hours?
8 a.m. – 4 p.m. EST, Monday through Friday. We often work after hours if it is necessary to complete a project.

How long does it take to complete a project?
Delivery of the final product is based on several factors including the following:

  • Size of the project
  • Depth of the project
  • Scope and aim of the project
  • Turnaround time expected for the project

How much do you charge?
Rates are based on several factors including the following:

  • Size of the project
  • Depth of the project
  • Scope and aim of the project
  • Turnaround time expected for the project
  • Your budget

Please contact us for a detailed quote for your project.

Do you require any payment upfront?

  • 50% upfront and the remaining 50% upon completion.
  • Bi-weekly for continual work when we have established a relationship

How do you collect payment?
Direct deposit, cheques, money orders, Paypal etc.

Do you provide free consultations?
Yes, we will answer your initial emails with a synopsis of our recommendations and explain how we can help you. This service is free.

Do you offer revisions?
Unlimited revisions until the project is complete.

What if I want to change or add services after you start the project?
Please contact me to discuss what you need. Changes and additions require a change order.

How will you deliver the finished product?
In any format you require.

Do you use contracts or agreements?
For small projects, we use email. For larger projects, you will receive an agreement to sign. When signed, the initial payment is required, at which time work will commence.

Do you provide samples of your work?
Please visit the Portfolio page to see some samples. As we sign a confidentiality agreement with most clients, some samples cannot be disclosed. More samples are available upon request.

Is this all you do?
Yes. My clients always come first.

What is your location?
Toronto, Canada, – Eastern Standard Time (EST)

How long have you been working remotely?
10 + years

Have more questions?

TELL US ABOUT YOUR PROJECT